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ICT Service Center of ELCT NWD

About us

Since the beginning of 2017, ELCT NWD provides an ICT Service Center, available for all their institutions and their employees. Our office is based at the ELCT Head Office in Bukoba. “We” are Peres Tefurukwa as Coordinator and Dawson Isaya as the technical responsible. We also collaborate with our extended ICT team, which members are the ICT responsible of some ELCT institutions. During the start-up period Sebastian Zeiter will support the ICT Service Center as an advisor.

Our Services

All institutions or employees of the ELCT NWD can contact us for any ICT-related problems, questions or wishes that they have with their business or private ICT infrastructure (computer, network, UPS, …,).

  • Maintenance

We provide maintenance for all member computers of the ELCT NWD: We make an inventory and a detailed documentation of all computers and include them in our system. This enables us to set the priorities and timetables about the required maintenance. Regularly maintenance will increase the lifecycle of the computers and reduce incidents.

  • Incident Management

For any problems with a computer, printer (ink/toner refill), network (cabling, Wi-Fi) or other ICT issues (UPS, email, web…), we’ll be happy to support you. This service is available for all institutions, parishes and employees of the ELCT NWD.

  • Demand Management

You have wishes or needs concerning changes at the ICT infrastructure (procure, install, and change)? Let us know it, we’re looking forward to advice and support you within this process.

 

Get in touch

For all these services please call/text us:

Peres Tefurukwa: +255 768 761 001

Dawson Isaya: +255 622 836 965

or send us an email on This email address is being protected from spambots. You need JavaScript enabled to view it.

We provide our services from Monday to Friday at our office in Bukoba and on request we will make on site consultations at the institutions of the ELCT NWD.

 

Find more details in our brochure:

Swahili version | English version


Copyright © 2017 ELCT/NWD Rights Reserved.